Why Engagement Matters

There is a mass of evidence to support a link between high levels of employee engagement and improved business performance. The linkage is as follows;

  • Highly engaged staff are more likely to work harder, smarter and more efficiently (improving productivity)
  • Highly engaged staff are significantly less likely to leave (reducing your recruitment / replacement costs)
  • Highly engaged staff will give better customer service, leading to more customer satisfaction (and greater customer revenues)
  • Engage For Success is the UK's Government-backed movement to raise awareness of the benefits of employee engagement.(http://www.engageforsuccess.org)
  • Morale Solutions' Richard Lambert is part of the "Guru Group" of employee engagement practitioners.
  • Read more about Why Engagement Matters here

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